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Microsoft Outlook 2010 Level 2

 

This course is customized to the customer needs. The outline is a comprehensive list of features and the customer can focus on the features of greatest interest. Most introductory classes will primarily cover email, contacts, and calendar. For a technically oriented group we may get through the entire list of topics, but most cases we will cover a subset of the topics. Most students are not interested in how to setup email, but this can be covered if requested.

 
  Related Links:Outlook-1, Outlook Overview  
 

Course Length: 1 Day

 
  Course Description:

Lesson 1 - Email
INTERFACE
Order of Icons on left bottom, new outlook toolbar, search folders, reading pane/autopreview, folderlist, outlook today, groups, and ToDo bar, arrange by conversation, inbox, outbox, draft, and delete folders,

GENERAL TOPICS
Mark as unread, flag for follow-up, TO,CC,BCC, email etiquette, recalling a message, resending a message, forward, reply, reply all, draft, attach file, address email(global, contact, Alt K), and smart dates

SENDING OPTIONS
Important, sensitivity, voting (Deli;Pizzia;Ribs;T-Bone;Vegetarian;Chinese ) read receipt, and delay.

SETTING MESSAGE OPTIONS
Signature, modify message settings, modify delivery options, modify message formats, stationary, notify other that you will be out of the office, create and distribution list, and insert hyperlink

ORGANIZATION
Sort messages using multiple criteria, find messages, filter messages, organize messages, customized views, sort/filter, move to folder, junk mail, out of office assistant, create/delete folders, and empty delete folder.

WORKING WITH THE RULES WIZARD
Email overload strategies (rules wizard),and out of office assistant Template.

Lesson 2 - Contacts
GENERAL TOPICS
Send email, create letter, drag&drop email in contact, setup meeting with contact customized Views (phone list), managing contacts, working with folders, forms, generate map, mail merge and vcard, r-click on any name, find, distribution list, message to contact,letter o contact, addresses (global db, contacts, ctrl K), and add picture.

Lesson 3 - Calendar
GENERAL TOPICS
Day, week month view, printing, scheduling an event, scheduling a meeting/conference room, responding to a meeting, checking meeting responses, saving calendar as a web page, forward and vcard, autodate, reminder tones, labels/color, appointment, shared calendars, and zoom.

REOCCURRING MEETINGS
Setting daily, weekly, monthly and yearly schedules.

SCHEDULING MEETINGS
Schedule a meeting, reply to a meeting request, propose a new meeting time, track meeting responses, update a meeting request, cancel a meeting request, and print the calendar.

SETTING CALENDAR OPTIONS
Set work days and times, display other time zones, set free/busy options, sharing calendars, add holidays, cancel meeting, and shared calendar.

Lesson 4 - Systems Level Topics
GENERAL TOPICS
Autoarchive, import/export, outlook today, delegation, and desktop alerts,

SHARING FOLDER INFORMATION
Specify folder permissions, access another users folder, delegate and access to folders.

CUSTOMIZING OUTLOOK
customized the toolbar, create a new tool bar, customize the menu, crate a folder home page, add pop, imap, or exchange server.

Lesson 5 - Journal
TRACKING WORK ACTIVITIES USING THE JOURNAL
Record a journal entry automatically, manual record a journal entry, and modify a journal entry.

Lesson 6 - Tasks
MANAGING TASKS
Assign a task, reply to a task request, sending task update, and tracking assigned tasks.

Lesson 7 - Notes
USING NOTES
add note, modify a note and change the color of a note.

Lesson 8 - Options
Desktop alerts, signature, always spellcheck, autoarchive

Lesson 9 - Research
Smart dates, arrange by conversation, public folders, mailbox cleanup, junk mail, research pain, autocorrect, and generate map.